FAQ's

About Flyluxe 

What is Flyluxe?

Flyluxe is a newsletter that makes flying business class affordable. We spend hours tracking down the best deals, then send them straight to your inbox. All you have to do is sign up with your email, and we'll send you hand-picked offers that are too good to miss.

How does it work?

Sign up with your email, and we’ll take care of the rest. Our team spends hours each day searching for the best business class deals. When we find one, we send it straight to your inbox. If a deal fits your plans, just click and book. Simple as that.

Is it free to join?

Absolutely! Just enter your email, and you’ll get one fantastic deal every week. If you prefer daily deals, just upgrade to Premium. The choice is yours!

How do I sign up?

Signing up is easy! Just drop your email address, and you’re all set—no need to create an account, no passwords, no hassle. You’ll start getting amazing deals right away.

What makes you different from other companies sending deals?

We don’t send deals unless they meet our strict standards. If it doesn’t save you at least £750, it’s not worth your inbox. And we only send deals we’d book ourselves—no 10-hour layovers, off-season destinations, or routes that don’t make sense. If it’s not up to par, it doesn’t get sent.

What payment methods do you accept?

We accept credit cards, PayPal, and Apple Pay. Your payment is secure, and the process is hassle-free—just the way it should be.

About the flights

Are these flight deals available worldwide?

Yes, but with a focus. We specialize in long-haul flights with lie-flat seats, so our deals cover international routes departing from major UK airports—primarily London, with a smaller number from Manchester, Edinburgh and Birmingham. As for destinations, we focus on major international hubs. If you're looking to fly to Boston or Cairns, we've got you covered. For smaller, regional airports (like Nantucket or the Gold Coast), you'll need to look for a separate flight.

How much do these flights typically cost?

We often find deals that knock over £4,000 off the regular price—but let's talk about the norm. Typically, you can snag direct return flights to San Francisco for around £1,900 (saving you £2,400, or about 55%). Deals to Tokyo usually come in at £1,850 (saving you £2,500 to £3,000, or 50-60%), and these are direct return flights too. For Antigua, expect to pay about £2,200 (saving you £2,400, or around 52%), and yes, those would be direct return flights as well. No matter where you're headed, expect big savings.

Disclaimer: These are the types of deals we typically find, but please note that we can't predict or control airline pricing. Prices and availability fluctuate, so while these savings are common, they may not always apply. 

How do I book a deal once I receive it?

Simple! When you receive a deal, it'll include a link to Google Flights. Just click it, and you'll be redirected to the booking page where you can review the details and book. We don't earn any commission from the booking—Google Flights does—so there's no hidden agenda on our end.

Can I find these flights myself?

Yes, you could totally find these deals yourself if you spent hours searching Google Flights, Skyscanner, and Momondo—but the hours you'd spend hunting for the best flights? Not the best use of your time. We do the heavy lifting, so you can enjoy the savings without the stress (and the hours of scrolling).

How soon do I need to book these deals?

While there’s no set deadline, deals like these can vanish fast. There are only a limited number of seats at these prices, especially in business class, so the sooner you book, the more likely you are to snag the deal before it’s gone.

Why can't I pick my departure airport?

Our deals focus on international flights with lie-flat seats and big savings—often £1,200 or more. These deals usually come from major UK airports, and while we can’t predict exactly where or when they’ll pop up, we send the best ones we find. If you live outside London, you might need to travel, but trust us—when we find a £2,554 deal to Hawaii or £1,831 to Bali, you’ll be happy to make the trip!

About the free plan

How do I sign up?

Signing up takes just a second. Simply enter your email, and that’s it. No strings attached, just deals. It’ll be the most exciting email you’ll get all week, trust us!

How many deals will I get?

As a free member, you'll receive one fabulous deal every Monday, straight to your inbox. No commitments, no hidden fees. Literally as simple as that!

How do I cancel my membership?

Since there’s no account or membership, cancelling is easy. Just click the 'unsubscribe' link at the bottom of any of our emails. No hoops to jump through, just a click and you’re done.

Is the free plan good enough?

Oh, absolutely! The free plan sends you one amazing deal every week, saving you hundreds (or even thousands!) on luxury flights, with no strings attached. It's great for the adventurous soul who's flexible on where and when to go. But if you're more of a "I want to be in Bali for Valentine's Day" kind of person, our premium plan sends you daily deals for more options to fit your dreams—and your dates.

How do I upgrade from free to premium?

Easy! To upgrade, just click on the “Upgrade to Premium” link at the bottom of any of our emails or visit our website again. Enter your email and payment info, and you’re all set! It’s a quick process, and once you’ve upgraded, you’ll start receiving daily deals right away. More deals, more flexibility—just like that!

I want to fly to (destination), can you make it happen?

Unfortunately, with the free plan, we can’t focus on specific destinations. We do our best for premium members by tracking their dream spots, but with so many free members, we just can’t make that happen for everyone. We know it’s a bit disappointing, but we'd still be thrilled to have you on board with the free plan!

About the premium plan

How is the premium different from the free?

With the premium plan, you get daily deals, not just one a week. More deals = more options, and more chances to snag a flight that works for you. If you’re serious about finding that perfect flight, the premium plan is the way to go!

How much does the premium plan cost?

The Premium plan is just £129 for the whole year. Every deal we send knocks off at least £750 from the regular price—often £1,000 or more. Book just one flight, and you’ve already covered the cost for the whole year and then some. Easy decision, right?

Will my subscription renew automatically?

Nope, no auto-renewals here! We’re tired of monthly (or yearly) fees, and we bet you are too. You pay £129 once, and you get daily deals for a full year. After that, it’s totally up to you if you want to sign up again. No subscription, no tricks.

How many deals will I get on the premium plan?

We aim to send you one fabulous deal per day. But if you don’t see an email from us one day, don’t panic! It just means we didn’t find a deal worthy of your inbox. On average, you can expect 350+ deals per year—plenty of chances to find your perfect flight!

How can I delete my account?

Since we don’t require you to create an account, there’s no formal deletion process. If you ever want to stop receiving emails, just click the "unsubscribe" link at the bottom of any of our emails. If you're a Premium member and you've paid, just be sure not to unsubscribe, or you’ll miss out on all those amazing daily deals.

I want to fly to (destination), can you make it happen?

We can’t promise deals to specific spots, but if you’re a Premium member, we’ll keep your dream destinations on our radar. Just shoot us an email letting us know where you want to go, and we’ll do our best to bring the perfect deal to your inbox. It’s not custom, but we’ll definitely prioritise your requests!

Others

Why should I trust Flyluxe?

It's simple. We don’t get paid by airlines to push certain flights. We’re not in it for the commissions—we’re in it for you. Our goal is to find the best deals, no hidden agendas.

How can I provide feedback or suggestions?

We love feedback! Got suggestions or ideas to make things better? Hit the feedback button on our website or head over to the Contact Us page to share your thoughts. We can’t wait to hear from you!

What is your refund policy?

Since this is a digital product, we don’t offer refunds. But don’t worry, we want you to feel 100% confident in your decision. If you're on the fence, we recommend trying out our free plan first to get a taste of the amazing deals we offer. You can always upgrade to Premium once you're ready for even more!

How do I contact customer support?

Need help? We're here for you! No AI or bots—just real people ready to assist. Reach out through our contact page, shoot us an email at info@flyluxe.co.uk, or hit the WhatsApp button on our homepage. We're just a message away!