Privacy Policy

Privacy and Cookies Policy

At Flyluxe we are committed to protecting your privacy. This Privacy and Cookies Policy (and any other documents referred to herein, collectively, this “Policy”) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  For the purposes of the applicable data protection legislation (including the General Data Protection Regulation (“GDPR”) and the applicable national data privacy legislation), Promco Ltd. is the data controller of personal information we hold about you.

Please read the following carefully to understand our views and practices regarding your personal data or personal information, how we will treat it and the cookies that we use, as well as the rights you have in respect of Promco Ltd’s use of your personal information. By visiting www.flyluxe.co.uk (collectively, the “Site”) you are accepting and consenting to the practices described in this Policy.

Information we collect

We collect information you provide directly to us. For example, you share information directly with us when you fill out a form, sign up to our newsletter, purchase a membership, communicate with us via third-party platforms, request customer support, or otherwise communicate with us.

The types of personal information we may collect include your personal information, such as name and email address, and your payment information (these details are necessary for processing payments and are handled securely through a third-party payment processor).

How we use your information

Your information is used solely for the following purposes: a) to provide you with daily/weekly newsletters containing selected business class flight offers, b) to process your membership payments, and c) to communicate with you regarding your subscription and our services.

Data protection

We value your privacy and are committed to ensuring that your personal information is secure. We have implemented appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. Payment details are processed securely through trusted third-party payment processors.

Sharing your information

Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services.

Your rights

You have the right to: a) access the personal information we hold about you, b) request correction of any inaccurate information, c) request deletion of your personal information, subject to applicable legal obligations. To exercise these rights, please contact us at the email address provided below.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services.

Changes to this policy

We may update our Policy periodically to reflect changes in our practices. Any changes will be posted on this page with an updated effective date. We encourage you to review this Policy from time to time to stay informed about how we are protecting your information.

Contact us

If you have any questions, comments or  requests about this Policy or your personal information, please contact us at info@flyluxe.co.uk.